Metgroup https://www.metgroup.com/ We craft strategic and creative services to amplify the power of voice. Thu, 18 Dec 2025 18:47:29 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.3 https://www.metgroup.com/wp-content/uploads/2022/01/metropolitan-group-squarelogo-1461849093816-150x150.png Metgroup https://www.metgroup.com/ 32 32 Launching the Pro-Democracy Narrative Playbook Initiative https://www.metgroup.com/launching-the-pro-democracy-narrative-playbook-initiative/?utm_source=rss&utm_medium=rss&utm_campaign=launching-the-pro-democracy-narrative-playbook-initiative Thu, 18 Dec 2025 18:23:21 +0000 https://www.metgroup.com/?p=4202 Metropolitan Group and Philanthropy for Active Civic Engagement (PACE) are excited to announce the launch of the Pro-Democracy Narrative Playbook…

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Metropolitan Group and Philanthropy for Active Civic Engagement (PACE) are excited to announce the launch of the Pro-Democracy Narrative Playbook Initiative.

The assault on democratic principles and institutions—both here in the United States and around the world—is not just a threat to freedom, it also threatens the successful advancement of every social issue. From health care, education, and religious liberty to environmental justice, racial equity, and economic opportunity, authoritarian narratives and actions are actively undermining and threatening to erase hard-won progress. We need shared and effective pro-democracy narratives to both defend against these attacks and to create a positive vision to stand for.  

Over the last year, MG and our partners have conducted significant qualitative and quantitative research; mapped the narrative landscape; developed and tested effective pro-democracy narratives, underlying messaging, and motivating values; and developed a narrative guide and application resources for the U.S. This work aligns with similar work we’ve conducted in 11 other countries on five continents. 

In early December we launched the Pro-Democracy Narrative Playbook website to provide free access and updates to all of these resources and are launching a dissemination partnership program to support organizations and movements working on diverse issues to share the resources with their networks. Email us at dissemination@prodemocracynarrativeplaybook.org to learn more about becoming a partner. 

Visit the new resource hub to learn about this new initiative and how to apply the pro-democracy narrative resources to your work and share them with others. Together, we can advance democracy rooted in freedom, fairness, and fearlessness. 

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To Protect Democracy, Tell a Better Story About Why It Matters https://www.metgroup.com/4163-2/?utm_source=rss&utm_medium=rss&utm_campaign=4163-2 Tue, 19 Aug 2025 00:21:56 +0000 https://www.metgroup.com/?p=4163 Our CEO Eric Friedenwald-Fishman recently co-authored this opinion piece in the Chronicle of Philanthropy with Shannon Green the CEO of…

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Our CEO Eric Friedenwald-Fishman recently co-authored this opinion piece in the Chronicle of Philanthropy with Shannon Green the CEO of Philanthropy for Active Civic Engagement (PACE) 

Read the full op-ed below and let us know what you think.


Opinion

To Protect Democracy, Tell a Better Story About Why It Matters

Philanthropy leaders recognize the need to counter authoritarian narratives but aren’t sure where to begin. Here’s a game plan.

By  Eric Friedenwald-Fishman and  Shannon N. Green

August 14, 2025 (Originally published in the Chronicle of Philanthropy)

Authoritarians are remarkably effective at deploying weaponized narratives to undermine democracy. They use stories to shift norms, legitimize autocratic actions, erode trust, and spread misinformation — often under the guise of defending democracy. They imbue their false narratives with clear, relatable messages rooted in values people hold dear, such as honesty and security.

Just this week, using a “security justifies all” narrative, the Trump administration took over Washington, D.C.’s police department and mobilized National Guard troops, portraying the city as overrun by “bloodthirsty criminals” even though violent crime is at a 30-year low.

By contrast, those fighting to protect democracy often struggle to tell a clear and motivating story about why it matters. They mistakenly assume that people appreciate what it takes to sustain democracy, while relying on technical terms such as “rule of law” or “separation of powers” that can feel removed from people’s daily lives.

This communication gap has created an urgent challenge for philanthropy. Leaders across the sector increasingly recognize the need for stronger pro-democracy narratives but aren’t sure what that means in practice. And they grapple with how to invest in countering attacks on democracy while building a positive vision people can support.

The first task is coming to agreement about what narratives work. The second is building the infrastructure to spread those narratives widely.

Over the past three years, with $4 million from multiple funders, our organizations, Metropolitan Group and Philanthropy for Active Civic Engagement, known as PACE, studied the global democracy narrative landscape. PACE surveyed perceptions of civic language in the United States. Metropolitan Group examined 12 countries, including the United States, to understand how narratives erode or advance democracy.

Our research found that narratives delegitimizing democracy succeed because they are simple, values-driven, and emotionally resonant. By tapping into people’s deeply held values, authoritarians shift norms, behaviors, and policies. Take the case of El Salvador President Nayib Bukele, who has evoked core values of security and representation to justify policies that violate due process and have led to the detention of more than 85,000 people. Claiming to protect people’s right to choose whom they vote for, he ran for and won an unconstitutional second term and has now ended term limits.

Story Elements

To push back against such narratives, our organizations have produced a body of data and evidence that can help grant makers, nonprofit organizations, and advocates communicate more effectively about the essential elements of a democratic society and their role in it. We developed and tested narratives that increase understanding and support for democracy, its principles, and institutions, identifying three critical components.

First, such narratives embrace shared values, especially freedom, which resonates across the political spectrum and is seen as better protected by democracy.

Second, the definition of democracy goes beyond elections, recognizing that authoritarians often claim legitimacy for anti-democratic actions based solely on the fact that they were elected.

Third, democracy’s imperfections are acknowledged while the work to improve it is framed as a courageous and collective effort.

In a just-released national poll that we conducted last month, narratives reflecting these insights proved remarkably effective among Democrats, independents, and Republicans. Fully 89 percent agreed that our country was built on the right to have our voices heard, make our own decisions, be treated fairly by the justice system, and vote in free and fair elections. They also agreed that while these freedoms are central to our nation’s democracy, sustaining them requires checks on power and a government that is open, honest, and responsive to its citizens.

This broad support, however, doesn’t mean that every group will connect to the democracy narrative in the same way. For example, the poll revealed that even though Democrats and Republicans strongly embrace the concept of freedom, they interpret its meaning differently. Democrats gravitate toward the idea of “securing freedom and fairness for all Americans,” while Republicans lean toward “having a say in the decisions that shape your life.” Both are essential to a functioning democracy, but they suggest a need for different entry points for more constructive conversation.

Accessible and Adaptable

These findings are a useful place to start. But for effective pro-democracy narratives to take hold, funders need to ensure they are accessible and easily adaptable. That will require building a democracy narrative infrastructure that allows organizations of all sizes and focus areas to embed such messages into their work. That infrastructure should include the following:

Technical assistance. Many nonprofits don’t have the capacity or expertise for long-term narrative work so funders should provide the tools they need to link their specific issue area to effective democracy narratives. They might, for example, follow the approach taken by the Kresge Foundation, which funded a narrative and messaging guide to more effectively advance local and state climate policy focused on justice and equity. A similar approach could be used to bring effective democracy narratives to the higher education and public health sectors, both of which are facing Trump administration efforts to brand them as elite and untrustworthy.

A democracy hub. Grant makers can help establish an online hub of consistently updated, open-access resources about democracy narratives that includes opportunities to connect with peers, share lessons learned, and identify points of collaboration. Resource hubs are common in other fields, but nothing of this kind exists in the pro-democracy arena, leaving the door wide open for philanthropy.

Message monitoring. Democracy narratives need to be regularly evaluated to make sure they’re working — and then revised if they’re not. Consider, for example, the critical shift from a “right to marry” to a “love is love” narrative that led to the legalization of same sex marriage a decade ago. To ensure democracy narratives are similarly adaptable, funders should invest in ongoing monitoring and analysis of shifts in the political and cultural landscape that necessitate narrative change and in broad dissemination of guidance on how to effectively respond.

Linked movements. In the short time since our research was released, we’ve seen a hunger to apply the findings from groups far beyond the world of democracy funders and their grantees. We’ve engaged with and been invited to brief nonprofits, networks, and associations focused on issues such as public health, environmental justice, the arts and pop culture, independent journalism, higher education, and civil rights. While we’ve heard how helpful the information is, leaders in these fields also tell us they need guidance in how to use it in their own work, including analyzing and strategically responding to authoritarian attacks, advancing messages that don’t trigger authoritarian traps, and balancing effective defense and offense with a democracy narrative that diverse groups can get behind.

National networks in these fields already have programs to build capacity, trusted online forums for training and engagement, grassroots connections in every state, active constituencies, and strong local relationships. What they need is help to deliver effective, relevant, and regularly updated narratives. With this support in place, nonprofits would have the tools to unite tens of millions of Americans around a shared story that strengthens support for democracy.

This vision is not a pipe dream — it is within our grasp. But to make it happen, funders need to think differently about narrative, not as messaging but as infrastructure. Now is the time to come together to protect the freedom, fairness, and fearlessness that allow democracy to flourish.

We welcome your thoughts and questions about this article. Please email the editors or submit a letter for publication.

Eric Friedenwald-Fishman

Eric Friedenwald-Fishman is the creative director and CEO of Metropolitan Group.

Shannon N. Green

Shannon N. Green is the president and CEO of Philanthropy for Active Civic Engagement (PACE).

 

Download the Chronicle of Philanthropy guest editorial as a PDF

 

 

 

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New Tools to Strengthen Pro-Democracy Narratives and Messaging https://www.metgroup.com/new-tools-to-strengthen-pro-democracy-narratives-and-messaging/?utm_source=rss&utm_medium=rss&utm_campaign=new-tools-to-strengthen-pro-democracy-narratives-and-messaging Thu, 31 Jul 2025 17:38:42 +0000 https://www.metgroup.com/?p=4150 The global assault on democratic principles and institutions is directly threatening progress across every major social issue. From healthcare, education,…

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The global assault on democratic principles and institutions is directly threatening progress across every major social issue. From healthcare, education, and religious liberty to economic opportunity, environmental justice and racial equity, authoritarian narratives and policies are actively undermining and threatening to erase hard-won progress. No sector is safe from the coordinated authoritarian playbook.

To help counter these threats, Metropolitan Group has conducted extensive multi-methodology scans, and analysis of the most dominant and salient pro-democracy and pro-authoritarian narratives in 12 countries on five continents including the United States. 

Based on this formative research, we’ve developed, tested, and refined a set of effective pro-democracy narratives, complete with supporting message frameworks and key value triggers. We are sharing the research findings, narratives, and resources to help advocates across sectors shift hearts, minds, and norms in support of democratic values.

We’re excited to share these tools and resources:
Pro-Democracy Narratives in Action

Now is the time to both counter weaponized attacks on democratic institutions and proactively champion a compelling vision of democracy grounded in freedom, fairness, and fearlessness.

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Addressing Global Challenges in 2025 https://www.metgroup.com/4011-2/?utm_source=rss&utm_medium=rss&utm_campaign=4011-2 Wed, 15 Jan 2025 17:06:46 +0000 https://www.metgroup.com/?p=4011 As we enter 2025, we see so many places where challenges and potential solutions don’t have borders (geographical or by…

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As we enter 2025, we see so many places where challenges and potential solutions don’t have borders (geographical or by issue area). From biodiversity loss and climate change to infectious disease and information integrity, what happens in one part of the world affects others. Just as advances or challenges to one issue impact others. Democratic principles, such as freedom of expression, open and honest government, and protecting human rights, advance issues from clean water and Indigenous land rights to women’s health and safe work environments. Environmental health from forest health to air quality—alter everything, from food security and natural disaster prevention to chronic disease and economic equity. Similarly, public health—from health care access to the removal of toxins from communities—influences everything, from economic vitality to life expectancy. And just as innovations and solutions cross geographic borders, so do challenges.

At Metropolitan Group and our sister company Impacto Social Metropolitan Group (MG/ISMG), we are privileged to support and collaborate with leaders in the public, nonprofit, philanthropic, and private sectors who are working to address these global challenges. We are working with leaders and communities in over 20 countries, strengthening civic space and the people’s voice on issues that impact them, advancing responsive government, bolstering public health and well-being, accelerating biodiversity conservation, addressing climate impacts, countering misinformation, fighting corruption, standing for human rights, and fostering inclusive economies. We see the potential power and opportunity to increase social change by supporting connections at the intersections of issues and facilitating learning from different countries and cultures.

We are excited to share tools, models, learnings and stories from this work and to invite conversation and collaboration. We invite you to visit and access the resources on our Addressing Global Challenges page.

We look forward to learning, collaborating and working with you in 2025 and beyond to address global challenges.

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Vernice Miller-Travis speaks at the first ever White House Summit on Environmental Justice in Action event https://www.metgroup.com/vernice-miller-travis-speaks-at-the-first-ever-white-house-summit-on-environmental-justice-in-action-event/?utm_source=rss&utm_medium=rss&utm_campaign=vernice-miller-travis-speaks-at-the-first-ever-white-house-summit-on-environmental-justice-in-action-event Fri, 26 Jul 2024 19:14:07 +0000 https://www.metgroup.com/?p=3939 Vernice Miller-Travis was asked to provide opening remarks at the first ever White House Summit on Environmental Justice in Action.…

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Vernice Miller-Travis was asked to provide opening remarks at the first ever White House Summit on Environmental Justice in Action. We are so incredibly proud of her work and service, and feel immeasurably grateful to call her a friend. In her words she says: “The Summit will highlight the current administration’s progress advancing environmental justice, celebrate local efforts to create healthier communities, and catalyze further action to build a more equitable and just future. It will bring together community leaders, environmental justice advocates, senior administration officials, and more.”

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Addressing structural racism to remove barriers to health and well-being https://www.metgroup.com/removing-the-structural-barriers-to-health-and-wellbeing/?utm_source=rss&utm_medium=rss&utm_campaign=removing-the-structural-barriers-to-health-and-wellbeing Mon, 06 May 2024 16:59:02 +0000 https://www.metgroup.com/?p=3927 “To reach a Culture of Health that provides everyone in America a fair and just opportunity for health and wellbeing,…

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“To reach a Culture of Health that provides everyone in America a fair and just opportunity for health and wellbeing, we must identify, understand, confront, and remove the structural barriers to health and wellbeing, including racism, powerlessness, discrimination, and their consequences.” This statement anchors a resource page on Robert Wood Johnson Foundation’s (RWJF) website that offers durable and persuasive messages, metaphors, and visual cues to communicate about the connection between racism and health, the persistent structural barriers to a Culture of Health, and the opportunity to build new bridges in place of barriers. MG has been a collaborator in the research and message development that informs this work, and in 2023, our team created an animated video that links message and visual metaphor, and co-presented trainings for RWJF grantees. The video and tools are free and available for broad use. This work was done in partnership with Lake Research Partners.

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Our 35th Annual Letter to Stakeholders https://www.metgroup.com/our-35th-annual-letter-to-stakeholders/?utm_source=rss&utm_medium=rss&utm_campaign=our-35th-annual-letter-to-stakeholders Tue, 05 Mar 2024 17:27:22 +0000 https://www.metgroup.com/?p=3915 As Metropolitan Group (MG/ISMG) begins our 36th year, we are more committed than ever to supporting and working in partnership…

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As Metropolitan Group (MG/ISMG) begins our 36th year, we are more committed than ever to supporting and working in partnership with change agents to respond to truly global challenges, and to directly impact and drive needed changes on issues that require collective action and significant shifts in norms and public will.

Across sectors and across geographies the need to create proactive narratives, social expectations, and systemic changes that center fairness, freedom, equity, justice, and peace is profound. We all need solutions we can work toward while we also work to effectively counter rising authoritarianism, hyperpolarization, the use of fear and othering, and attacks on information integrity. We see this combined work of building up just solutions while robustly pushing back on injustice in the work of our clients and the communities they serve every day.

We see the power of voice and its ability to activate change in the work of advocates, civil society organizations, dedicated public servants, artists, and advocates.

This 35th annual letter to stakeholders shares updates on our team and stories of our clients’ work and impact. As we begin our 36th year of social impact work, we are focused and committed to the shared mission of advancing public health, environmental sustainability, and social justice. We are excited to collaborate with you on this journey.

 

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Advancing the Rights of Women Agriculture Workers in Tunisia https://www.metgroup.com/advancing-the-rights-of-women-agriculture-workers-in-tunisia/?utm_source=rss&utm_medium=rss&utm_campaign=advancing-the-rights-of-women-agriculture-workers-in-tunisia Wed, 31 Jan 2024 17:43:09 +0000 https://www.metgroup.com/?p=3908 In Tunisia, more than 600,000 women work in agriculture across the country. Despite the important role of this industry in…

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In Tunisia, more than 600,000 women work in agriculture across the country. Despite the important role of this industry in the Tunisian economy, there are limited regulations for workers—especially female workers—which has meant they’ve been subjected to physical, psychological, and financial abuse. These women, who are striving to establish economic stability for their families as well as provide food for their communities, also face the injustice that the laws in Tunisia created to protect them are not currently being enforced.
MG/ISMG launched an innovative project called “Advancing the Rights of Women Agriculture Workers” to apply social and behavior change (SBC) strategies to shift narratives and perceptions about these workers.

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Finding Common Ground with Decision-makers in Health Policy Negotiations https://www.metgroup.com/nonpolarizing-communication-guide-and-training/?utm_source=rss&utm_medium=rss&utm_campaign=nonpolarizing-communication-guide-and-training Thu, 25 Jan 2024 18:51:06 +0000 https://www.metgroup.com/?p=3906 Advocates can face both strategic and personal challenges when engaging with decision-makers and elected officials with differing views on public…

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Advocates can face both strategic and personal challenges when engaging with decision-makers and elected officials with differing views on public health policies. Constructive dialogue in these instances requires them to find and build on shared values and common ground with policymakers, and to care for their own needs, feelings, and sense of safety. To support both policy progress and advocates’ well-being, we created a research-driven guide and training that helps them assess decision-makers’ mindsets and priorities and explore, in less polarizing ways, policies that support children and families.

MG used the science of archetypes, which are typical examples of a person or group, to more fully understand the idea of “conservative decision-makers.” Initial archetypes drew on research from Pew and others and were informed by our conversations with message researchers, a political scientist, and influencers with conservative and progressive viewpoints.

The result is Finding Commonalities and Solutions With Decision-Makers, an online resource that includes not only the topic-focused messaging and information on archetypes and nonpolarizing-communication practices mentioned above, but also access to recorded training modules, live webinars, and technical assistance, so advocates feel more equipped to constructively engage with conservative elected officials during policy conversations, either on topics we created messaging for or others.

Learn more here.

 

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We’re thrilled to announce Jay L. Knott as MG’s new president https://www.metgroup.com/announcing-jay-l-knott-as-mgs-president/?utm_source=rss&utm_medium=rss&utm_campaign=announcing-jay-l-knott-as-mgs-president Wed, 17 Jan 2024 05:56:55 +0000 https://www.metgroup.com/?p=3890 We are thrilled to announce that Jay L. Knott will be joining Metropolitan Group (MG) as our new president. Jay…

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We are thrilled to announce that Jay L. Knott will be joining Metropolitan Group (MG) as our new president. Jay brings deep cross-sector and global experience as a leader for social impact. He will apply his organizational strategy and collaborative leadership experience to help MG and our sister company, Impacto Social Metropolitan Group (ISMG), significantly increase our impact, invest in our team and capabilities, spark innovation across our practice areas, and build the systems and culture to best advance the transformative changes that are critical to our clients and the communities they serve.

Jay brings incredible leadership experience from the public, private, and nonprofit sectors. He led the growth of a global consulting and initiative implementation firm, worked internationally in diverse and challenging contexts, and focused on issues that intersect our three focus areas (public health, environment and sustainability, and social justice). Our entire team is excited and inspired by Jay’s track record of improving organizational effectiveness; developing individuals and teams; advancing performance, impact, and innovation; helping organizations grow; advancing justice, equity, diversity, and inclusion commitments; and building strong cultures. 

Jay recently served as chief operating officer for the Environmental Defense Fund, leading all of its operational systems and functions in a period of significant growth and change. For a period of 10 years, he served as chief business officer at Abt Associates, a global leader in research, evaluation, and technical assistance for health, social-environmental policy, and international development. At Abt, he led domestic and international work, as well as strategy for significant growth. Jay had a successful 20-plus-year career as a leader at USAID, including roles as mission director in Jordan and Mozambique and deputy director in Ghana. Prior to joining USAID, Jay was a practicing attorney for the U.S. Department of Justice, focusing on the enforcement of environmental laws. 

Jay noted the need for increased capacity and scale of MG/ISMG’s impact work as his inspiration to join: “In a world where discord and divisiveness continue rising, and at a time when data and evidence alone are often insufficient to shift the debate, I am so happy to join my talented colleagues at Metropolitan Group. With our social scientists, artists, advocates, storytellers, and strategists, MG/ISMG is a leader in crafting strategic and creative services to bring people together, amplify the voice of change agents, and advance social justice missions in building a just and sustainable world.”

 

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